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I have paid for a subscription but I have questions about the amount I have been charged. Who should I contact?

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Created3/12/2014
Updated9/25/2014
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If you need confirmation of payment or you have any questions regarding the amount paid for a subscription please contact us immediately. Please provide your name, Customer ID, type of subscription and title of the journal in question.

Please contact us by using our Ask a Question facility, using the drop-down menus to ensure that your enquiry goes directly to the member of staff best able to assist you. Alternatively, you can contact us by the following methods:

Telephone: (+44) 1256 302815
Fax: (+44) 1256 812358
Post:
Springer Nature
Customer Services Department
Cromwell Place
Hampshire International Business Park
Lime Tree Way
Basingstoke
RG24 8YJ

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