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I am trying to purchase an article online but receive an error message. What should I do?

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Created3/12/2014
Updated5/8/2015
Details

If you receive an error message when trying to purchase an article online please contact our Customer Services team by clicking on the "Contact Us" link (above left) and completing the webform with details of your purchase – your name, email address, article information (journal name, volume, issue and page numbers) - and also details of the error message that you received.

Please do not attempt to purchase the article repeatedly.
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