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How do I cancel a paid subscription?

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Created3/7/2014
Updated7/20/2015
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Please read these policies in conjunction with our privacy policy.


Cancelling an annual subscription to any journal:

Orders are regarded as firm and after the first issue of the volume has been dispatched subscription payments are not refundable. Taking out an annual subscription commits you for a minimum of one year.

If you have received a renewal invoice and do not wish to continue with the subscription, cross the invoice and mark it ‘not being renewed’ and return this to the address on the form. The invoice will be cancelled and no more will be sent to you.

When purchasing a subscription which is sold as a ‘print plus on-line’ option, it is not possible to cancel or suppress either the print or the on-line part of the subscription, as it is sold as a package. 

All cancellation requests should be submitted in writing through our Ask a Question facility or by any of the methods below – please provide your Customer ID, your name and delivery address.


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Tel: +44-(0)20 7843 4759


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