Cancelling an annual subscription to any journal:
Orders are regarded as firm and after the first issue of the volume has been dispatched subscription payments are not refundable. Taking out an annual subscription commits you for a minimum of one year.
If you have received a renewal invoice and do not wish to continue with the subscription, cross the invoice and mark it ‘not being renewed’ and return this to the address on the form. The invoice will be cancelled and no more will be sent to you.
When purchasing a subscription which is sold as a ‘print plus on-line’ option, it is not possible to cancel or suppress either the print or the on-line part of the subscription, as it is sold as a package.
All cancellation requests should be submitted in writing through our Ask a Question facility or by any of the methods below – please provide your Customer ID, your name and delivery address.
For customers in the US, Canada and Central and South America:
One New York Plaza, Suite 4500
Fax: 1 212 334 0879
Site License (Institutional):
Tel: 1-888- 331-6288
For Site License Customers dialling from Canada: 1-212-726-9394
For the UK and Rest of World:
Hampshire International Business Park
Lime Tree Way
Tel: +44 (0) 1256 302827
Fax: +44 (0) 1256 812358
Tel: +44-(0)20 7843 4759
Nature, Nature Research and Nature Reviews titles - Japan, South Korea and China (except Hong Kong and Taiwan)